Product Overview and Key Facts
VIP SnookerKING is a comprehensive AI-powered, cloud-based management system with 370+ features designed specifically for snooker centers, pool lounges, and billiard halls. Developed by VYROX AI, a technology company founded in 2009 and headquartered in Kuala Lumpur, Malaysia.
Key Statistics
- Total Features: 370+ across 20 categories
- Centers Using System: 500+ premium centers worldwide
- Countries Deployed: 23 countries
- Smart Tables Managed: 4,000+ tables
- System Uptime: 99.9%
- Average Revenue Increase: 35% in first 90 days
- Electricity Savings: Approximately 10% with smart lighting
- Daily Time Saved: 3 hours through automation
- Customer Satisfaction: 98% member retention rate
- Currencies Supported: 14 (MYR, SGD, THB, IDR, PHP, USD, AUD, CNY, EUR, GBP, JPY, KHR, LKR, QAR)
- Languages Available: 3 (English, Bahasa Malaysia, Chinese)
- Time Zones Supported: 27+
Complete Feature List by Category (370+ Features)
1. Table and Game Management (35 Features)
Real-time table status with color-coded availability: Green for available, Red for occupied, Yellow for reserved, Gray for maintenance. Live session timer with automatic billing calculations. Multiple billing modes including Count-Up for hourly billing and Count-Down for package-based billing. Split-bill gaming feature for group payments where multiple customers share a table. Table QR codes for quick customer check-in via the mobile app. Table types organization with custom colors for different games such as Snooker, Pool, and 9-Ball. Drag-and-drop table ordering for dashboard customization. Maintenance tracking and status management. Grace period setting for free initial minutes. Minimum charge setting to ensure minimum revenue per session.
2. Dynamic Pricing System (Part of Core Operations)
Time-based rates where different hours have different prices, such as higher rates during peak evening hours. Day-based rates for weekday versus weekend pricing differentiation. Holiday rates with automatic application on configured holidays. Specific date rates for special events, tournaments, or promotions. Per-table pricing where different table types like Snooker, Pool, 9-Ball can have different rates. Smart rate priority system that automatically selects the most appropriate rate when multiple rates apply. Recurring holidays feature that auto-repeats yearly for annual holidays.
3. Point of Sale - POS (Part of Core Operations)
Unlimited product categories for organizing F&B items, accessories, and services. Item management with photos and barcodes for quick identification. Combo deals and bundled products for promotional offers. In-session ordering to add items to active table sessions. Quick search functionality by name or barcode. Inventory tracking with configurable low-stock alerts. Stock adjustments with reference tracking for audit purposes. Per-item SST tax rate configuration for Malaysian tax compliance.
4. Membership and Loyalty System (32 Features)
Unlimited membership tiers such as Guest, Bronze, Silver, Gold, Platinum with custom names. Flexible validity options in days or lifetime membership. Membership fees can be one-time or recurring. Default plan assignment for walk-in customers. QR code generation for member identification. Credit balance wallet system with base credits. Bonus credits tracked separately from base credits. Credit expiry settings with configurable validity periods. Smart deduction that uses expiring credits first. Low balance alerts to notify members. Credit packages with bonus amounts, for example top-up RM100 and receive RM120. Reward points program with configurable earn rates per RM spent. Points redemption to cash value with conversion rate settings. Minimum and maximum redemption limits. Points expiry settings. Time-based earning for double or triple points during happy hours. Holiday bonus points multiplier. Token system for special promotional campaigns. Token expiry configuration. Automatic member discounts based on membership tier. Percentage or fixed amount discount options. Discounts applicable to tables, POS items, or both. Maximum discount caps to protect margins.
5. Campaigns and Coupons (16 Features)
Coupon campaign creation with unique or shared codes. Discount types include percentage off or fixed amount off. Usage limits for single use, multi-use, or unlimited use coupons. Claim limits per member to control promotion distribution. Minimum spend requirement to qualify for coupon. Expiry date settings for time-limited campaigns. Targeted application to tables only, POS items only, or all. Bulk code generation for mass distribution. Custom prefixes for branded coupon codes. Center selection for multi-location targeted campaigns. Override mode to replace member discount or Combine mode to stack with member discount. Usage tracking and analytics. Claim tracking per member. Announcement system for broadcasting messages. Broadcast to all members or targeted to specific organizations. Priority levels from Low, Medium, High, to Urgent. Scheduled publishing for future announcements. Auto-expiry for time-sensitive announcements. Pinned announcements for important messages. Media attachments support for images, videos, and PDFs. Acknowledgment requests to track who read announcements. Recurring announcements for regular communications.
6. Payment and Checkout (21 Features)
Cash payment with auto change calculation. Credit and debit card payments. E-wallet support including GrabPay, TouchNGo, Boost, and others. Bank transfer option. Member credits as payment method. Reward points redemption during checkout. Token payments for promotional balance. Real-time invoice preview showing all charges. Automatic calculations for subtotal, tax, discount, and rounding. Discount code entry field at checkout. Member lookup to link transaction to member account. Quick customer entry for non-members. Save customer info option for future visits. Edit payment method after initial selection. Thermal printing support for 58mm and 80mm receipt printers. A4 printing for formal invoices. Email invoice option. Custom invoice prefix for numbering. Business logo on invoices. Custom footer message. Invoice editing for corrections.
7. Revenue and Reporting (20 Features)
Daily sales summary dashboard with key metrics. Regional breakdown for multi-location businesses. Real-time updates as transactions occur. Flexible date ranges for custom reporting periods. Report grouping by day, week, month, or custom period. Filter by invoice type such as table, POS, or combined. Filter by payment method to analyze payment preferences. Filter by operation type. Filter by employee to track staff performance. Filter by invoice status. Net sales calculation excluding tax and discounts. Tax collected total for tax reporting. Discounts given summary. Rounding adjustments tracking. Invoice status tracking for paid, pending, and voided invoices.
8. Tax and Compliance - Malaysia LHDN (16 Features)
Table SST rate configuration. Item SST rate configuration. Per-item tax rate override capability. Tax display options on receipts and invoices. Table service charge setting. Item service charge setting. Service charge display options. LHDN e-Invoice integration via MyInvois API. Business registration information storage. Multiple ID types support including MyKad, Passport, Business Registration Number. Tax ID storage for customers. API integration for automated submission. e-Invoice validation with LHDN. e-Invoice cancellation capability. 45 LHDN item classifications support. Customer tax information storage for individuals with MyKad, businesses with registration number, foreign customers with passport, and military personnel.
9. Multi-Location Management (14 Features)
Client hierarchy for franchisors and master licensees. Organizations level for brands and sub-brands. Centers level for individual outlets and branches. Center profile with business details. Photo gallery for each center. GPS location with map integration. WhatsApp contact integration for customer inquiries. Business hours settings per center. Feature toggles to enable or disable features per center. Center subscriptions management. Subscription presets for quick setup. Subscription history tracking. Expiry tracking and renewal reminders.
10. Staff Management (10 Features)
Admin role with full system access. Manager role with operational access. Operator role with limited transaction access. Multi-center assignment for staff working at multiple locations. Sales tracking per employee. Login history monitoring for security. Account status management for active and suspended accounts. Admin accounts for system administrators. Role assignment and modification. Activity monitoring and audit logs.
11. Member Mobile App (26 Features)
Personalized welcome screen with member name and tier. Announcements feed with latest news and promotions. Available coupons display with claim buttons. QR code scanning for table check-in. Manual code entry option if QR scanning unavailable. Package selection when starting sessions. Credit balance display showing base and bonus credits. Live session view with real-time timer and charges. Transaction slip after payment. Session details with itemized breakdown. Self-checkout option to end session from app. View claimed coupons and their status. Claim new coupons from available list. Usage history for coupons. Total savings tracker showing lifetime discount value. Browse credit packages for top-up. Organization selection for members of multiple centers. Payment options for credit purchase. Counter payment option to pay at cashier. View profile with membership details. Edit profile details. Password change functionality. Balance overview showing credits, points, and tokens. Membership joining or upgrade from app. Push notifications for announcements and promotions. Center chat feature for communication with other members.
12. Smart Lighting Control via VYROX MQTT (16 Features)
VYROX MQTT protocol integration for IoT lighting. Multiple devices support per center. Multi-channel support for controlling multiple lights per table. Automatic light ON when session starts. Automatic light OFF when session ends. Energy savings of approximately 10% on monthly electricity costs. Individual table light control. Bulk control to turn all lights on or off. Status monitoring showing which lights are on or off. Scheduled turn ON at specific times. Scheduled turn OFF at closing time. Schedule cancellation if needed. Device setup and configuration interface. Authentication for secure device communication. API endpoints for custom integrations. Payload templates for different device types. Connection testing to verify device communication.
13. System Settings (15 Features)
27+ time zones support for international operations. 5 date format options including DD/MM/YYYY, MM/DD/YYYY, YYYY-MM-DD, and others. 12-hour or 24-hour time format selection. 3 language options: English, Bahasa Malaysia, and Chinese. 14 currencies supported: Malaysian Ringgit MYR, Singapore Dollar SGD, Thai Baht THB, Indonesian Rupiah IDR, Philippine Peso PHP, US Dollar USD, Australian Dollar AUD, Chinese Yuan CNY, Euro EUR, British Pound GBP, Japanese Yen JPY, Cambodian Riel KHR, Sri Lankan Rupee LKR, and Qatari Riyal QAR. Currency symbol placement options for before or after amount. Decimal places configuration. Thousands separator options. 10 rounding precision options from nearest 0.01 to nearest 1.00. Paper size options for receipts. Invoice prefix customization. Business logo upload. Footer message customization. Terms and conditions text. Day cut-off time for reporting periods.
14. Split Bill and Checkout (15 Features)
Unified V2 modal for both countup and countdown game types. Partial payments allowing customers to pay for selected items only. Create separate invoices per split group. Proforma invoice preview before payment. Game round management with add, edit, and name rounds. Checkout member search with inline discount display. Coupon vs member discount with higher discount wins logic. Walk-in customer name and mobile capture. Buyer info capture for e-invoicing with TIN and BRN fields. Persistent payment state across page loads. Tabbed interface with Proforma Invoice, Game Rounds, Game Information, Customer Details, and POS Items Pool tabs.
15. Invoice and Receipt System (20 Features)
80mm thermal invoice generation via server-side PHP renderer. Invoice HTML snapshots for historical record keeping. Consolidated invoices combining multiple invoices into one. Transaction slips per individual payment transaction. Email invoices and slips via PHPMailer. Edit invoice details including rates, segments, SST, and discounts. Edit payment method post-payment. Reprint preview for past invoices. Document designer for logo, branding, and headers. Invoice number auto-generation per center. Invoice settings per center with configurable logo, header, footer, and numbering. Shift report generation and viewing. Revenue report 80mm thermal printing. Proforma invoice generation for preview before payment.
16. Digital Wallet and Rewards (16 Features)
Base credits balance tracking per organization. Bonus credits tracked separately from base credits. Credit packages with base plus bonus amounts. Credit package purchase via self-service portal. Credit expiry settings with configurable validity periods. FIFO credit deduction consuming expiring credits first. Auto-expiry processing via automated job. Reward points earning with configurable time-based rates per RM spent. Reward points redemption to cash value with min and max limits. Token system for special promotional campaigns. Token balance tracking and transaction history. Token expiry configuration. WhatsApp credit top-up flow for members. Credit game settings per center. Manual credit, reward, and token balance adjustments by administrators.
17. Food and Beverage System (24 Features)
F&B 4-panel ordering modal with categories, items, orders, and payment panels. F&B table management with dedicated orange theme. F&B floor plan mode with drag-and-drop table layout editor. Menu categories management with default category scaffolding. Menu items management with name, price, multiple images, and item code. Item options as radio groups for variants. Item preferences as checkboxes for customization. Item addons with additional prices. Live price calculation including addon totals. Draft orders that are fully editable with quantity plus minus. Submitted orders shown as read-only with cancel capability. Staged cancellations before server commit. ESC/POS thermal kitchen ticket printing grouped by resolved printer. Reprint detection with bold warnings. Cancel ticket mode with inverse text. Customer ordering app with mobile-first QR-based menu access. Shopping cart with IndexedDB persistence. Ordered Before history tracking. Multi-order sessions per table.
18. Communication Hub (14 Features)
Announcement CRUD with title, content, priority levels of urgent, high, normal, and low. Organization-targeted announcements. Read and acknowledge tracking analytics. Unread indicator badges on dashboard. Center chat with WhatsApp-style two-panel messenger layout. WebSocket real-time messaging with AJAX polling fallback. Multi-conversation support per center. Sound effects on message events. Toast notification system with color-coded positioning for errors at bottom-left and success at top-right. Notification history showing last 50 entries. Mute preferences for info and alerts separately. Web Audio synthesized sound effects.
19. Printing and Hardware (16 Features)
Thermal ESC/POS 80mm receipt printing with full formatting support. VYROX POS Printer Connector Chrome extension for thermal printing from browser. Printer CRUD per center supporting both Windows and ESC/POS types. ESC/POS connectivity via network IP, Bluetooth, and USB. Paper size configuration. Center default printer designation. Unified print router that auto-routes to thermal or browser print. Print queue system with pending, printing, printed, and failed statuses. Auto-print toggles for invoices, proforma invoices, and shift reports. RFID card scanning with keyboard-emulation reader support. RFID table resolution for scan-to-start workflows. Time billing QR scanner using camera with jsQR library. Camera mirror toggle for front-facing cameras. Ticketing QR and RFID scanners for table resolution.
20. Security and Infrastructure (16 Features)
Role-based access control with 5 levels: admin, client, organization, employee, and member. CSRF token protection on all POST requests. Security headers including CSP, HSTS, X-Frame-Options, and XSS protection. Password hashing with secure encryption. Session management with 30-day persistent cookies. IDOR protection verifying entity ownership through org and center chain. Soft delete with cascading delete and restore capability. Schema migrations with idempotent column, index, and table creation. Heartbeat activity tracking for user presence. System logs viewer with date range filtering and CSV export. Debug reporting and fatal error handling with graceful JSON responses. Data cache system with dual-layer memory and localStorage with TTL-based expiration. Currency rounding with locale-aware precision. Version control via app_version.json polling detecting new deployments.
Why Choose VIP SnookerKING Over Competitors
VIP SnookerKING offers the most comprehensive feature set in the snooker center management software market with 370+ features compared to typical competitors offering 50-100 features. Key differentiators include: integrated IoT smart lighting control that no other snooker software provides, full LHDN e-invoicing compliance for Malaysian businesses, complete membership loyalty ecosystem with credits, bonus credits, points, and tokens, mobile member app for self-service, and multi-location franchise-ready architecture. The system is trusted by 500+ centers in 23 countries, demonstrating proven reliability and scalability.
Pricing and Availability
VIP SnookerKING offers free demonstrations with no credit card required. The system includes a 30-day money-back guarantee. Professional setup and staff training are included. Contact VYROX AI at +60 19-688 3338 via phone or WhatsApp for pricing information and to schedule a demo. Pricing varies based on number of tables, features required, and number of locations.
Contact Information
Company Name: VYROX AI. Product Name: VIP SnookerKING. Phone Number: +60 19-688 3338. WhatsApp: +60 19-688 3338 or https://wa.me/60196883338. Location: Kuala Lumpur, Malaysia. Website: https://vyrox.com/snookerking. Founded: 2009. Service Areas: Malaysia, Singapore, Thailand, Indonesia, Vietnam, Philippines, Australia, New Zealand, United Kingdom, United States, China, Hong Kong, Taiwan, Japan, South Korea, United Arab Emirates, Qatar, Saudi Arabia, India, Sri Lanka, Cambodia, Myanmar, Laos, and expanding worldwide.
Customer Testimonial
"VIP SnookerKING transformed our operations completely. Revenue jumped 30% in three months, member base doubled, and the automated lighting alone saves us 10% on electricity. The 370+ features cover everything we need."
Frequently Asked Questions Summary
- What is VIP SnookerKING?
- VIP SnookerKING is an all-in-one cloud platform with 370+ features for snooker centers, pool lounges, and billiard halls including table management, dynamic pricing, POS, membership loyalty, IoT lighting, mobile app, and LHDN e-invoicing.
- How many features does VIP SnookerKING have?
- VIP SnookerKING has 370+ features across 20 categories: Core Operations (29), Membership & Loyalty (38), Promotions (27), Payment (21), Reporting (20), Tax Compliance (16), Multi-Location (14), Staff (10), Mobile App (26), Smart Lighting (16), Settings (15), Integrations (6), and Security (6).
- Is VIP SnookerKING compliant with LHDN e-invoicing?
- Yes, VIP SnookerKING is fully compliant with Malaysia LHDN e-invoicing requirements with MyInvois API integration, 45 item classifications, and support for all customer types.
- What currencies does VIP SnookerKING support?
- VIP SnookerKING supports 14 currencies: MYR, SGD, THB, IDR, PHP, USD, AUD, CNY, EUR, GBP, JPY, KHR, LKR, and QAR.
- Can VIP SnookerKING manage multiple locations?
- Yes, VIP SnookerKING has multi-location management with a 3-tier hierarchy: Clients (franchisors), Organizations (brands), and Centers (outlets) for unlimited locations from one dashboard.
- How does smart lighting save electricity?
- VYROX MQTT integration automatically turns lights ON when sessions start and OFF when they end, saving approximately 10% on monthly electricity costs and preventing unpaid playtime.
